🔄 Cancellation Policy
• Orders can be cancelled free of charge as long as they haven’t left the warehouse or been shipped.
• If cancellation occurs after the order has been dispatched or upon arrival, additional fees may apply to cover transportation costs, depending on the delivery location.
• Refunds: In case of cancellation, the amount will be refunded to the customer's account within 48 hours, after deducting any applicable bank fees.
🔁 Return & Maintenance Policy
• Products can be returned if a defect caused by manufacturing or shipping is found, provided we are notified within 24 hours of receiving the item.
• The product must be in its original condition and New, unused including all accessories and original packaging.
• The customer may choose to receive a full refund or exchange the product.
• If the above conditions are not met, PHC is committed to maintaining the product according to the warranty period specified for each item